Term and Conditions

Welcome to Work Shoe Store. These Terms and Conditions govern your use of our website workshoestore.com and all purchases made through our platform. By accessing our website and making purchases, you agree to be bound by these terms. Work Shoe Store is committed to providing professional-grade footwear to working professionals worldwide.

2. User Obligations and Responsibilities

2.1 Account Registration

While not required for browsing, creating an account may be necessary for purchases. You agree to:

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account use
• Accept responsibility for all activities under your account

2.2 Prohibited Activities

You agree not to:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Submit false or misleading information
• Use automated systems to extract data without permission

3. Products and Services Description

3.1 Product Categories

Work Shoe Store specializes in professional footwear including:

• Athletic & Sport footwear
• Casual Shoes & Boots
• Cowboy and Western Boots
• Insulated Boots
• Safety Toe Work Boots & Shoes
• Slip Resistant Footwear
• Soft Toe Work Boots & Shoes
• Specialty Work footwear
• Tactical & Combat Boots
• Waterproof Footwear

3.2 Product Information

We strive to provide accurate product descriptions, specifications, and images. However, minor variations may occur, and we reserve the right to correct any errors in product information.

4. Order and Payment Terms

4.1 Order Process

All orders are subject to:

• Product availability confirmation
• Payment verification
• Processing within 1-2 business days after payment confirmation
• Weekend and holiday orders processed the next business day

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

All prices are listed in USD. International customers are responsible for any customs duties, taxes, or import fees applicable in their country.

4.4 Shipping

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return policy from the date you receive your items. To be eligible for return:

• Return request must be initiated within 15 days of delivery
• Items must be in original condition: unworn, unwashed, undamaged
• Original tags and packaging must be intact
• Proof of purchase (order number) must be provided

5.2 Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

• Safety Toe Work Boots & Shoes
• Insulated Boots
• Tactical & Combat Boots
• Any item showing signs of wear, damage, or missing original packaging

5.3 Refund Processing

Refunds are processed as follows:

• Credit Card Payments: 5-10 business days after return processing
• PayPal Payments: 3-5 business days after return processing

Original shipping fees are non-refundable.

6. Intellectual Property

All content on workshoestore.com, including text, graphics, logos, images, and software, is the property of Work Shoe Store and protected by intellectual property laws. You may not:

• Reproduce, distribute, or modify any content without express written permission
• Use our trademarks or logos without authorization
• Create derivative works based on our website content

7. Limitation of Liability

7.1 Product Use

Work Shoe Store provides professional footwear designed for specific working conditions. However, we cannot guarantee:

• Performance in all possible working environments
• Compliance with all workplace safety regulations
• Protection against all potential workplace hazards

Users are responsible for ensuring selected footwear meets their specific workplace requirements and safety standards.

7.2 Website Operation

Work Shoe Store is not liable for:

• Temporary website unavailability
• Technical errors beyond our reasonable control
• Third-party actions affecting website performance
• Shipping delays caused by carriers or customs authorities

7.3 Maximum Liability

Our maximum liability to you for any claim related to your use of our website or products shall not exceed the purchase price of the products in question.

8. International Customers

We ship worldwide, excluding some remote areas and parts of Asia. International customers acknowledge:

• Responsibility for all customs duties, taxes, and import fees
• That return shipping costs are their responsibility
• Refunds are processed in USD, with exchange rates determined by their financial institution

9. Privacy and Data Protection

We respect your privacy and handle personal information in accordance with our Privacy Policy. By using our website, you consent to our collection and use of personal data as described in our Privacy Policy.

10. Changes to Terms

Work Shoe Store reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our website after changes constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Address: Work Shoe Store, 3768 Single Street, Needham, US 02192

Our customer service team typically responds within 24 hours during business days.

Thank you for choosing Work Shoe Store. We’re committed to providing working professionals with reliable footwear solutions and exceptional service.