We are an Oregon-based factory-direct work shoe company devoted solely to providing our customers with solid work boots and shoes at great prices. In addition to our regular discount sales program, we have a dedicated corporate account manager who would be happy to set up a free website for your company so you can receive even deeper discounts on safety footwear. Want to know more about this program? Contact Us Today!
Our Privacy Policy:
We will NEVER sell or give your personal information to anyone for any reason. You are OUR customer, and we take that relationship seriously. This site is equipped with a powerful e-Commerce tool. When you order shoes from this website, you should know that all ordering is secured through the highest possible encryption. If you are still uneasy about putting your credit card information on the web, we have a Callback option available.
Shipment Times & Delivery Procedures:
We pay your shipping costs for regular Ground Shipping. Please allow 3-6 days for delivery of your shoes, although you may get them sooner depending on your proximity to Portland, Oregon. We ship all orders by DHL Ground. If you need your shoes faster than this, call our customer service line at 888-538-3600 and we'll arrange 3-Day Air, 2nd Day Air, or Overnight for your order. We will also be able to tell you exactly how much the extra shipping costs will be.
Returns & Exchanges:
We offer a 30-day money-back "comfort guarantee" for any reason. If you don't think your shoes are the most comfortable work shoes you've ever had, return them within 30 days of purchase to receive a full refund. Call our customer service department at 1-888-538-3600 to receive an RA number. You cannot return a package without an RA number. Your package will be refused at the loading dock if it doesn't have a proper RA number.
If you need to exchange your shoes because they don't fit quite right, please don't wear them around for a few days before you decide to exchange them. We cannot restock shoes that have been worn outside of the house or to your workplace. If you need to exchange your shoes, please call our customer service line at 1-888-538-3600 and we'll issue you a new pair that will fit. One of our customer service staff members will issue you an RA number and help you figure out what size will be best for you based on how the current shoes fit on your feet.
Thank you for your understanding and patience. We appreciate you!
